UTNG Email Response Policy
1) Email service responses are based on the time the request actually reaches the recipient.
2) Requests sent during normal operating hour should receive a response within two business days.
3) Recipients of email requests may be unavailable for extended periods of time.
4) Critical or very important requests should always be phoned into the UTNG HQ switchboard.
5) Military issues may prevent UTNG personnel from responding within the standard timeframe.